Return Policy

Refund Policy

We offer a 14-day return policy, meaning you have 14 days from the date you receive your item to request a return.

Returns due to change of mind are accepted if the request is made within 14 days of receiving the item. Returned products must be:

• Unused

• In original packaging

• In resalable condition

Return shipping costs are the responsibility of the customer, and customers must arrange their own return shipment.

Once the returned item is received and inspected, approved returns will be issued as store credit for a future purchase.

To start a return, contact:
shop@whoiselijah.com

If the return request is approved, instructions will be provided on how and where to send the package. Items sent back without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon delivery.
If an item is defective, damaged, or incorrect, contact us immediately at shop@whoiselijah.com so the issue can be reviewed and resolved.

Exceptions / Non-Returnable Items

Returns are not accepted for:

• Sale items

• Gift cards

Exchanges

The fastest way to obtain a different item is to return the original product. Once the return is approved, a new order can be placed separately.